HI,
DIALER SUPPORT PROVIDE SERVICE'S FOR CALL CENTER'S LIKE DATA, DIALER, VOIP MINUITES, ETC. AT AFFORDABLE PRICE.
Creating best Customer Experience in the Middle East
Benprise has teamed up with SPOT and IIOM to offer Contact Center & BPO Certification in The Middle East and North Africa.
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Best Way to Handl a Call
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Pinoys in Q8
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Indian BPO
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BPO SPANISH SERVICES
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Call Centers of Pakistan
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Nurses on the Job
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Abdullah Almishaal , a Gulf Bank Branch Manager ESL Blog
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Othman Alqwnaei, Gulf Bank of Kuwait, CSR blog
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The Rise of the Call Center in The Philippines documntary trailer, see full documentary at www.benprise.com
Pinoy Job Seakers
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TheKuwaiti.com Blog
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Gulf Air Call Center
Latest Activity
sanjeev malhotra is now a member of Middle East Contact Center Training & Certification Network
PREDICTIVE DIALER FOR 10 SEATS ONLY FOR INR 15000/-
PREDICTIVE DIALER FOR UNLIMITED SEATS ONLY FOR INR 25000/-
Status posted by sameera fatima
PLEASE CONTACT US AT-- dialer@cpbpo.com , PHONE NO-- 8801626754,
WEB-SITE-- www.dialersupport.com.
Status posted by sameera fatima
sameera fatima and rizwan munir mansuri joined Middle East Contact Center Training & Certification Network
Best Way to Handl a Call
all experiences ,knowledge,idea r welcome...we r not in the top of our ressources so sure there is something that we can do more and wich is still missing let's find it outKaisSee More
rizwan munir mansuri joined eleuchi kais's group
Pinoys in Q8
Para sa lahat ng mga Pilipino! Halina kayo at Sumali!!!
rizwan munir mansuri joined Sweetangel's group
rizwan munir mansuri updated their profile photo
rizwan munir mansuri updated their profile
Ebenezer Dougan is now a member of Middle East Contact Center Training & Certification Network
Campaign
we are running a call center in Bangladesh and it belongs to runner group of Companies and it can run any sort of campaign at any time so please if you have any of opportunity for us please leta us know my skype id is rstneoo ad me if possible than x 2 all.See More
Blog post by MD khalid
MD khalid is now a member of Middle East Contact Center Training & Certification Network
MUHAMMAD KASHIF is now a member of Middle East Contact Center Training & Certification Network
salman ansari is now a member of Middle East Contact Center Training & Certification Network
alejandro java is now a member of Middle East Contact Center Training & Certification Network
I am an independant sourcer of materials and connections in China. I can find most things so if you have any requirements , just let me know.
i am from Guangzhou,China I am looking for people that would be interested in trading,law or business in China! Min mobile:0086-13926031779See More
Blog post by min
Kaligotla SSP Chakravarti is now a member of Middle East Contact Center Training & Certification Network
chat support process with advance payment and end client signup
dear centres,we have got a good process of chat support inbound with advance payment as well as direct ckient signup.details are as given below name of process;technicall support chat processcontract period;1 yearpayout;3.75 GBP per loginhour/agentno.of shift;1 i.e. 8hrs X 7 daysshift timing;GMT 9 AM to 6 PM (Mon-Fri) GMT 9 AM to 2 PM (Sat-Sun)Sign up: With the end client online, Facilitated by the Indian counterpart.commercials;appliedroyalty; 10 % from each monthly…See More
Discussion posted by mritunjay singh
Photos
Forum
chat support process with advance payment and end client signup
Started by mritunjay singh in Press Release Nov 12, 2011.
Eight IT and outsourcing companies acquire CMMI and SPOT certification to enhance exports and provide quality jobs
Started by Russ Sandlin in Press Release Jul 7, 2011.
CrysTelCall Achievements
Started by Sherra May Orano in Press Release Jun 7, 2011.
Work from home and get paid instant
Started by faiz ahmed khan in Press Release May 18, 2011.
VONAGE Project for Call Centers, No Up front, Target Market: USA
Started by Dexter Morgan in Press Release May 8, 2011.
Wanted: Customer Care Representative 6 Replies
Started by Cindy in Press Release. Last reply by Russ Sandlin Apr 19, 2011.
Workforce Manager - Bahrain (resource planning manager)
Started by Cindy in Press Release Mar 22, 2011.
Benprise connects Aegis in joining hands with Saudi Telecom (STC Viva ) to offer BPO service!
Started by Melinda Gonzalez Sandlin in Press Release Feb 5, 2011.
Happy Thanksgiving to all, from Bahrain! Melinda Gonzales Sandlin Melinda@benprise.com
Started by Melinda Gonzalez Sandlin in Press Release Nov 25, 2010.
WANTED: call center training agents in the Middle East.
Started by Sherra May Orano in Press Release Oct 27, 2010.
Benprise and int@j Announce the Initiation of The SPOT ® Performance Maturity Model ™ to Certify Two Leading Jordanian ICT Companies
Started by Melinda Gonzalez Sandlin in Press Release Sep 28, 2010.
NON-VOICE PROCESS WITH Payment Security.!!!
Started by Jack.Austin in Press Release Aug 16, 2010.
Audio Codec, Dailpad, DATA
Started by Shaik Waseem Jaweed in Uncategorized Jul 20, 2010.
Gulf Bank Kuwait Celebrates Bankers Middle East Award for Best Contact Centre Middle East 2010
Started by Russ Sandlin in Press Release Jul 12, 2010.
Great Job Gulf Bank Kuwait! Bankers Middle East Award for Best Contact Centre Middle East 2010
Started by Russ Sandlin in Press Release Jun 20, 2010.
NON-VOICE PROCESS
Started by ramachandrareddy in Uncategorized May 29, 2010.
Webinar Downloads (Most Recent Webinars First)
Started by Cindy in Uncategorized May 25, 2010.
IVR's New Frontier in Australia
Started by charmaine ciceron in Uncategorized May 24, 2010.
Countdown 5 days before birthday of Boss Russ(Advance Happy Birthday)
Started by charmaine ciceron in Uncategorized May 23, 2010.
Videos
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REACH CONTACT CENTER
Added by Cindy
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Patentero in Kuwait..
Added by Judel
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Inreach prog of KUDC
Added by Judel
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SHAKIRA - Ojos Asi
Added by Judel
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Life at a call center
Added by Judel
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Added by Chard
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Events
Blog Posts
I am an independant sourcer of materials and connections in China. I can find most things so if you have any requirements , just let me know.
Posted by min on October 4, 2011 at 4:34pm
We are looking out for projects
Posted by Neill Hartson on July 25, 2011 at 6:09pm
مركز متكامل لخدمة مستخدمي البوابة الالكترونية
Posted by Judel on June 28, 2011 at 7:43pm
The International Outsourcing Forum - Will the Arab revolution change the world?
Posted by Sherra May Orano on June 26, 2011 at 4:54pm
Bahrain eGovernment Authority receives ISO 9001:2008 Quality Management certification
Posted by Sherra May Orano on June 26, 2011 at 4:39pm
Fast Track your Outsourcing Career – 12 Ways to Move Ahead in Outsourcing
Posted by abegail claro on June 24, 2011 at 5:57pm
Gain Certification In Call Centre Management
Posted by Judel on June 21, 2011 at 1:08pm
Silah in the news.....
Posted by Judel on May 2, 2011 at 4:30pm
Silah Gulf
Posted by Judel on May 1, 2011 at 11:04am
Human Resources Manager Required
Posted by Judel on May 1, 2011 at 10:56am
Introduction to Teleopti CCC WFM-Solution
Posted by Judel on April 21, 2011 at 6:10am
Contact Centre Agents Required
Posted by Judel on April 20, 2011 at 6:00pm
2011 Industry Champion Award
Posted by Judel on April 18, 2011 at 11:09pm
Silah announces Professor Moira Clark as keynote speaker on 'Generating Profits from Customer Experience Management'
Posted by Judel on April 14, 2011 at 2:09pm
Code urged for UAE telemarketers
Posted by Judel on April 14, 2011 at 1:32pm
Oman has 'potential to develop BPO industry'
Posted by Judel on April 14, 2011 at 1:22pm
On Line Radio Show - Wednesday, April 13th, 2011. IVR - Go with the Flow: Tips for Optimal IVR Call Flow Design.
Posted by Judel on April 13, 2011 at 4:17pm
Rural Sourcing - Profit with a Purpose
Posted by Judel on April 13, 2011 at 4:33am
GSC April Newsletter is now available!
Posted by Judel on April 12, 2011 at 1:40pm
Disclaimer
We have had several complaints regarding fraud, scam, porn and spam on this forum. Middle East Customer Experience Forum, and Benprise are in no way responsible for the dealings that you do from this forum. We closely monitor, and anyone posting any of the above are removed.
1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Middle East Customer Experience Forum does not allow unsubstantiated claims, which can be considered as slander to be posted. Character assassination. Please resolve conflicts off the site.
Please enjoy the site while treating one another with respect. Thank you so much!
Melinda Gonzalez Sandlin
1. Posting of Porn or nudity is strictly prohibited.
2. Spamming is strictly prohibited.
3. Posting of illegal campaigns such as email creation is strictly prohibited.
4. “Flaming” or stating people are “fraud” without specific documentation is strictly prohibited.
Some of the suggestions while you transact business on this forum:
1. You receive an offer that sounds too good to be true, it may not be valid.
2. Avoid paying upfront for projects or campaigns.
3. If you still decide to pay: Know the person you're sending money to.
a. Discontinue any transaction if someone asks you to pay via Western Union or asks to deposit money into their account. This is a sure sign of fraud.
b. Try and meet the consultant and obtain references if you are suspicious of an offer.
c. If the respondent calls you from an international number, it does not necessarily mean the caller is calling from the number listed. For instance, a US based numbered caller may actually be in The Philippines or India
4. There are no miracles under the sun; large companies generally deal with businesses directly rather than through brokers.
5. Please do not post “flame” comments about other members. Middle East Customer Experience Forum does not allow unsubstantiated claims, which can be considered as slander to be posted. Character assassination. Please resolve conflicts off the site.
Please enjoy the site while treating one another with respect. Thank you so much!
Melinda Gonzalez Sandlin
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